Frequently Asked T-Shirt Quilt Questions:

The Basics  -  Special Services  -  Materials & Care

The Basics:

• What do Campus Quilt customers think about their t-shirt quilts?
  In general, they LOVE them! Customers frequently contact us to let us know how thrilled they are with their quilts. We also send our customers an email survey after they receive their quilts. Each response is posted live on our website: T-shirt Quilt Customer Reviews. Read what happy Campus Quilt customers say!
   
• What is the order process?
  It's simple! You place your order online or by phone (502-968-2850). We send you a mailing kit with everything you need to package your shirts, including a pre-paid return mailing label addressed to us. We receive your shirts, make your quilt (cut, sew, quilt), and ship back your custom quilt in a few short weeks. It’s that easy!
  
  
• How long does it take to finish a quilt?
  We can usually finish a quilt within two to four weeks of receiving your shirts. Rush orders can be completed in as little as two days. Christmas and graduation are our busy seasons, so it may take a little longer during these times.
   
• Do you fully quilt or just tack the corners? Do you use a fusible reinforcement?
  We always fully quilt your t-shirt quilt. Quilting is the best way to ensure durability and it looks great. We don't use a fusible reinforcement. The purpose of the fuser is to make the fabric stiff so that it will hold together and not stretch (typically used when just tacking the corners). When we fully quilted ours, the quilting stitches reinforce the tshirts by attaching them to the batting and the backing fabric. This way you can keep the quilt soft and still have a quilt that will last for decades.
   
• Do I have to pay for the entire quilt up front?
  No. We charge a $100 deposit when you place the order and then charge the balance when we mail you the completed quilt. If we haven't sent the mailing kit to you, you can cancel your order and receive a full refund of the deposit.
   
• What is a square?
  A square refers to one t-shirt square within the quilt. A standard square is 15 inches on all sides and can be made from the back, front, or both sides of a shirt, sweatshirt, jersey, etc. It can also contain anything you want us to sew onto a 15-inch blank square, such as several pockets from t-shirts, ribbons, ties, hats, etc. We can make custom-sized squares upon request (additional charges may apply for custom sewn squares and sizes).
   
• What about backing and binding?
  Backing is the fabric on the side opposite your shirts. You can see the backing colors here. Binding shows as a one-inch border around the edge of the entire quilt. You choose the color backing and binding you want from several seasonal colors we have available. Let us know your choice on the instruction sheet we provide in your mailing kit. You may also use your own fabric for a small fee; simply send it in with your shirts.
   
• What is sashing?
  Sashing shows as a 1.5-inch border around every shirt in the quilt. Sashing especially enhances a quilt when many of the shirts are the same color. You can choose the sashing color from our choices or send in your own fabric.
  

Special Services:

• The items for my Campus Quilt are special. How does Campus Quilt ease my worries?
  This is where Campus Quilt excels! We know your quilt items are special to you, so we want you to be as comfortable as possible during the process. Campus Quilt uses UPS to ship packages so we can track your package during shipping. We also email you at every stage, from the safe arrival of your shirts to the departure of your finished quilt, with tracking numbers and other pertinent information. We won't keep you guessing.
   
• Can Campus Quilt do embroidery?
  Absolutely! Over half of the quilts we create include a personalized embroidered name, message, or date. This is a great way to commemorate a special event or personalize a special gift.
   
• Can Campus Quilt make a Photo Quilt?
  Yes! We can transfer your digital photos to a quilt for you. You provide the digital pictures (800x600 dpi or higher), and we will take care of the rest. For each photo you would like us to transfer to a new white t-shirt, add a "Photo T-Shirt Square" to your order:
  Add Photo T-Shirt Square $19.00/Photo (We transfer it to the square and provide the T-shirt.)
  
  To provide your digital photos, email them to sales@campusquilt.com. Be sure to include your name and to number each photo to match the numbers provided in your t-shirt quilt kit. Try to give very clear instructions on any special requests or layout.
   
• Can I choose the layout of my t-shirts in the quilt?
  Yes. Each kit includes a special design package that allows you to lay out your quilt exactly the way you want it.
   
• What about special requests?
  We are happy to accommodate your special requests–just ask! Campus Quilt has made custom quilts of all kinds, and our general sewing expertise is unparalleled. Custom services are quoted upon request.
   
• Can Campus Quilt make a quilt out of old clothes, ties, polo shirts, bathing suits, jeans, ribbons...?
  Yes! We always say, "If we can get a needle through it, we can quilt it." Give us a call to discuss your special project!

Materials and Care:

• Can I wash my Quilt?
  Yes. Campus Quilts are as washable as the materials selected to go in them. We suggest caring for your quilt as gently as you would care for the most sensitive fabric in it. Quilts made of pre-washed cotton t-shirts can be machine washed with cold water and line dried. If you have a dark-colored backing and any light-colored shirts, you should dry-clean your quilt just to be safe.
   
• Do I need to wash or cut my t-shirts for you to make the quilt?
  Wash, yes. Cut, no. Washing your shirts prevents the colors from bleeding and makes working with them a little more pleasant for the CQ sewing team :) But leave the cutting to us. Just send us your clean, whole shirts and we'll send back a cozy Campus Quilt.
   
• What if my t-shirts have holes or stains in them?
  We accept any t-shirt you provide expecting you to understand that the quality of your Campus Quilt depends somewhat on the quality of the t-shirts provided. Stains and small tears can add character to the quilt if there is a great story to go along!
   
• What happens to the scraps from my t-shirts after the squares have been cut?
  Campus Quilt Company disposes of the t-shirt scraps for you. If you would like us to save your scraps, we can ship them back for a postage & handling fee.